Robotic Process Automation use cases - Case Studies (Latest updated 2019)
Introduction:
This article in totality will be targeted to
introduce the numerous use cases that can be implemented using the Robotic
Process Automation related tools and there are the best available and feasible
options to go for.
But before we
get onto doing that, let us just try to understand a little bit about Robotic Process Automation concepts, shall we?
Here we go,
Robotic Process Automation can be defined as the
software technology that is completely based on the software robots which can
perform certain Artificial Intelligence (AI) tasks allowing the Robotic Process
Automation tool to control the Desktop based applications, and also collect /
gather data on specific aspects, feed this collected data to other sets of
applications, and also to manipulate the data that is obtained in the processes
earlier.
Real
World Robotic Process Automation Use cases:
Common areas that have seen success include payroll,
accounts payable, employee action and customer service. RPA can be used in
Sales & Distribution (SD), Human Capital Management (HCM) and Supply Chain
(SCM)
RPA
Use cases in Telecommunications:
Robotic Process Automation can be applied to most of
the processes within the Telecommunications domain, but the most feasible
scenarios where these solutions can flourish are the Consolidation of client
phone systems, take backup information from the client systems, Uploading the
necessary data on a regular basis for the clients to take advantage from, check
for the competitor pricing on regular intervals, collecting details on the
phone manufacturing information and the like.
RPA
Use cases in Banking:
Robotic Process Automation can be applied to most of
the processes within the Banking domain, but the most feasible scenarios where
these solutions can mark a difference are the data validations, data migration
between applications, customer account management, report creation, comparing
mortgage values across cities, form filling, financial claims processing,
updating loan data and backing up teller receipts.
RPA
Use cases in Insurance:
Robotic Process Automation can be applied to most of
the processes within the Insurance domain, but the most feasible scenarios are
those where these solutions flourish – as like the scenarios mentioned here
from the Insurance domain, to automate the administrative and customer service
activities related to receiving, reviewing, analyzing and remitting claims.
RPA
Use cases in Healthcare:
Robotic Process Automation can be applied to most of
the processes within the Healthcare domain as well, ranging from the patient
registration processes to the patient data migration, patient data processing,
reporting for doctors, medical bill processing, insurance data automation and
claim processing, triggering emails from medical billing systems, claim status
and eligibility automation, and patient record storage.
RPA
Use cases in Finance:
Robotic Process Automation can be applied to most of
the processes within the Banking domain, but the most feasible scenarios where
these solutions can mark a difference are the data validations, data migration
between applications, customer account management, report creation, comparing
mortgage values across cities, form filling, financial claims processing,
updating loan data and backing up teller receipts.
Search Tags:
