How to Attain Robotic Process Automation Satisfaction
As a whole, it’s understood that the robotic process automation (RPA) market is poised to explode over the next few years. Figures from Grand View Research peg the market to be worth $8.75 billion by 2024 , led by interest in enhanced accuracy, compliance, cost-savings, and scalability. It’s estimated that the tools afforded by RPA are 65% less expensive than full-time employees, providing a cost-saving alternative from outsourcing. Depending on who you speak to, RPA is a beneficial add to the enterprise. According to a survey by Enterprise Irregulars, 58% of 136 surveyed enterprises indicated satisfaction in their RPA initiatives. However, the real data lies within individual industries. Consider some of the information they found: Cost savings satisfaction was highest with marketing and IT departments while lower with customer service and finance. For the former, satisfaction comes from being able to extend legacy solutions and automate manual tasks. In the...