TOP 5 AUTOMATION AND RPA PREDICTIONS FOR 2019


Introduction:

Automation will redefine the next phase of digital transformation as it delivers new levels of customer value coming from higher quality and dependability, deeper personalization, faster delivery of products, and greater convenience offerings.

Robotic process automation (RPA) is growing at a fast pace with projections from Gartner forecasting that the RPA business will grow 57% over the next year. Here are the major RPA predictions for 2019 that are all set to redefine the new Year and the years to come.

Rise of Artificial Intelligence into RPA

The Artificial Intelligence (AI) wave is here and RPA is an essential component of that change. Estimates show that in the coming years, more than 40% of enterprises will create state-of-the-art digital workers by combining AI with their Robotic Process Automation (RPA). Industry estimates show that the RPA market will reach to $1.7 billion in 2019 and $2.9 billion in 2021.

Centralisation Dominates Chaos

In the years to come, enterprises will have their automation centers in place which will bring change management, unpredictability, control, auditing, and security issues all together. These trends will raise governance concerns throughout 2019 making enterprises invest in central coordination through automation centers which are designed on the basis of unifying frameworks.

Public Sector will Embrace RPA

Gone are the days when RPA was the toast of the MNC’s and Private industries. The coming years will see an increasing dominance of RPA into public sector as governments across nationalities have woken up to the value of RPA which is witnessing a significant increase in citizen-centric services.

Employee Engagement will Continue

As industries increase their automation footprint, they add more and more employees to the RPA process. This will increase the employee engagement to new heights as more and more industries embrace RPA into their on-going business processes.

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